Privacy policy
Privacy Policy
We appreciate your visit to our website and thank you for your interest in our company.
With the following statement, we inform you about the processing of personal data and about your rights when using our online services.
1. Definitions
This privacy policy is based on the General Data Protection Regulation (GDPR). Here are
Among others, the following technical terms are used: personal data, data subject, processing, restriction of processing, controller, recipient, third party, consent, profiling. Information on how these terms are to be understood according to the GDPR can be found at http://www.abmahnschutzbrief.de/dsgvo.
2. Name and contact details of the controller
This privacy policy applies to data processing by:
Responsible party:
KHS e. K., Gewerbeallee 4, 45478 Mülheim/Ruhr, info@khs.net
3. Collection and processing of personal data, purpose of processing
You can generally visit our website anonymously without telling us who you are.
When you visit our website, we automatically collect and store in the server's log files
Information that your browser transmits to us. These are:
· date and time of access
· IP address of the requesting computer
· the address of the last page you visited from which you followed to the current page (referrer URL)
· browser type and version
· the operating system used
If you send us a message via the contact form, providing a valid email address is required so that we can respond to the inquiry and know who it is from. Additional information can be provided voluntarily. The legal basis for data processing for the purpose of contact is Art. 6 para. 1 lit. a GDPR. After your inquiry has been handled, the data will be automatically deleted.
If you have signed up for our newsletter, we collect, process, and use the following personal data: salutation, first name, last name, email address. You can provide additional voluntary information. The legal basis for data processing in connection with sending the newsletter is Art. 6 para. 1 sentence 1 lit. 1 GDPR based on your voluntarily given consent.
When you place orders via our website, we process the following personal data: salutation, first name, last name, street, house number, postal code, city. The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. b GDPR. The processing of your personal data serves exclusively the purpose of properly processing your order and the
Fulfillment of obligations arising from the purchase contract.
We use your personal data for the following purposes:
· to be able to process, fulfill, and handle your order
· for correspondence with you
· for invoicing
· to be able to address you personally when subscribing to our newsletter
· to process any warranty claims
· to give you the opportunity to contact us by filling out the contact form or by email
4. Disclosure of personal data
Your data will not be passed on to third parties without your explicit consent. Exceptions are service partners involved in contract processing, such as the credit institution commissioned with payment processing and the logistics company commissioned with delivery. The scope of the transmitted data is limited to the necessary minimum.
When paying via PayPal, credit card via PayPal, direct debit via PayPal, or "purchase on account" via PayPal, we pass on your payment data to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. PayPal reserves the right to conduct a credit check for the payment methods credit card via PayPal, direct debit via PayPal, or "purchase on account" via PayPal. The result of the credit check regarding the statistical probability of payment default is used by PayPal for the purpose of deciding on the provision of the respective payment method. The credit check may include probability values (so-called score values). As far as score values are included in the result of the credit check, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, among other things, address data. Further data protection information can be found in the PayPal privacy policy: https://www.paypal.com/de/web-apps/mpp/ua/privacy-full
5. Data subject rights
According to Art. 15 GDPR, you have the right to request from us confirmation as to whether and, if so, which personal data concerning you is being processed. You also have the right to rectification or erasure or restriction of processing as well as the right to object to processing and the right to data portability. Details can be found in Arts. 16, 17, 18, 20 GDPR.
According to Art. 13 para. 2 GDPR, you have the right to lodge a complaint with a supervisory authority.
6. Cookies
If you have set your browser to accept cookies, we use them on various pages. These are text files stored on your device that enable data exchange with our system. This exchange facilitates the use of our website because certain information does not have to be repeatedly entered.
Session cookies: These are deleted after the end of the browser session.
Long-term cookies: These remain on your device so that your browser can be recognized during the next session. This eliminates the need to re-enter passwords or fill out forms with your customer data.
You can set your browser to be informed about the setting of cookies and to decide individually whether to accept them. The functionality of the website may be limited if cookies are not accepted.
7. Web Analysis
7.1 Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or other parties to the Agreement on the European Economic Area beforehand. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser within Google Analytics will not be merged with other data from Google. You can prevent the storage of cookies by adjusting your browser software accordingly; however, we point out that in this case you may not be able to use all functions of this website fully. Furthermore, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link http://tools.google.com/dlpage/gaoptout?hl=de
You can prevent data collection by Google Analytics by clicking on the following link.
An opt-out cookie is set that prevents future collection of your data when visiting this website: <a href="javascript:gaOptout()">Disable Google Analytics</a>
More information about terms of use and privacy can be found at http://www.google.com/ analytics/terms/de.html and https://www.google.de/intl/de/policies/.
We point out that on this website Google Analytics has been extended with the code "anonymizeIp" to ensure anonymized collection of IP addresses (so-called IP masking).
7.2 Google Adwords
Our website uses the Google AdWords service to integrate advertisements. Google AdWords uses cookies to collect data anonymously. The data collected includes events related to your activities on our website (e.g., the number of pages viewed, the products viewed on the page, your search queries on our website). Additionally, information that may include sociodemographic data such as age range and events related to Google AdWords ad-serving activities, such as the number of ads shown to you via cookies, may be collected. At no time does Google AdWords collect personal data. Detailed information about data collection by Google AdWords can also be found in the Google AdWords privacy policy. In your internet browser settings, you have the option to prevent the mentioned cookies from being stored on your computer.
However, we point out that you may not be able to use all functions of our website fully in this case. On the website Your Online Choices, you can object to personalized advertising, including Google AdWords.
7.3 FAST
Our website uses the tracking FAST via the Google tool "Tag Manager." This serves to correctly attribute the success of an advertising medium. For this purpose, only non-personal parameters are combined (browser settings, timezone, CPU class, color depth, browser language). The processing of data when using Google Ads / Microsoft Ads usually also includes the order number and the shopping cart value of the order; furthermore, the following values are transmitted: ID (sequential number), ClickID, purchase time, currency, conversion name (shop order or lead). All collected data is automatically deleted after 90 days. The legal basis for data processing is Art. 6 para. 1 lit. f GDPR.
8. Social Media Plugins
8.1 Facebook Plugin (Like Button)
Our pages include plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. You can recognize the Facebook plugins by the Facebook logo or the "Like Button" ("Like") on our site. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/.
When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our page with your IP address. If you click the Facebook "Like button" while logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to assign the visit to our pages to your user account. In the logged-in state, an immediate assignment of the data to the Facebook profile is possible. We point out that as the provider of the pages, we do not receive any knowledge of the content of the transmitted data or its use by Facebook. Further information can be found in Facebook's privacy policy at http://de-de.facebook.com/policy.php ><div
If you do not want Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.
8.2 Instagram
Our pages use services from Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. If you are logged into your Instagram account, you can link the content of our page with your Instagram profile by clicking the Instagram button. This way, your visit to our page can be assigned to your user account on Instagram. If you do not wish this, please log out of Instagram before visiting this page.
For more information, visit http://instagram.com/about/legal/privacy/
8.3 Twitter
Our website uses so-called social plugins ("plugins") from the microblogging service Twitter, which is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter"). The plugins are marked with a Twitter logo, for example in the form of a blue "Twitter bird." An overview of the Twitter plugins and their appearance can be found here: https://twitter.com/about/resources/buttons
When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to Twitter's servers. The content of the plugin is transmitted directly from Twitter to your browser and embedded into the page. By embedding, Twitter receives the information that your browser has accessed the corresponding page of our website, even if you do not have a profile on Twitter or are not currently logged into Twitter. This information (including your IP address) is transmitted directly from your browser to a Twitter server in the USA and stored there.
If you are logged into Twitter, Twitter can directly assign your visit to our website to your Twitter account. If you interact with the plugins, for example by clicking the “Tweet” button, the corresponding information is also transmitted directly to a Twitter server and stored there. The information is also published on your Twitter account and shown to your contacts there.
Please refer to Twitter's privacy policy for the purpose and scope of data collection and the further processing and use of data by Twitter, as well as your related rights and settings options to protect your privacy: https://twitter.com/privacy
If you do not want Twitter to directly assign the data collected through our website to your Twitter account, you must log out of Twitter before visiting our website. You can also completely prevent the loading of Twitter plugins with add-ons for your browser, e.g., with the script blocker “NoScript” (http://noscript.net/).
8.4 YouTube
Our website uses plugins from the Google-operated site YouTube. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to directly assign your surfing behavior to your personal profile. You can prevent this by logging out of your YouTube account. The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. Further information on handling user data can be found in YouTube's privacy policy at: https://www.google.de/intl/de/policies/privacy.
9. Data Protection and Third-Party Websites
The website may contain hyperlinks to and from third-party websites. If you follow a hyperlink to one of these websites, please note that we assume no responsibility or guarantee for external content or privacy policies.
If you have any questions regarding the processing of your personal data by us, you can contact us at any time.
10. Data Security
We also use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.
We appreciate your visit to our website and thank you for your interest in our company.
With the following statement, we inform you about the processing of personal data and about your rights when using our online services.
1. Definitions
This privacy policy is based on the General Data Protection Regulation (GDPR). Here are
Among others, the following technical terms are used: personal data, data subject, processing, restriction of processing, controller, recipient, third party, consent, profiling. Information on how these terms are to be understood according to the GDPR can be found at http://www.abmahnschutzbrief.de/dsgvo.
2. Name and contact details of the controller
This privacy policy applies to data processing by:
Responsible party:
KHS e. K., Gewerbeallee 4, 45478 Mülheim/Ruhr, info@khs.net
3. Collection and processing of personal data, purpose of processing
You can generally visit our website anonymously without telling us who you are.
When you visit our website, we automatically collect and store in the server's log files
Information that your browser transmits to us. These are:
· date and time of access
· IP address of the requesting computer
· the address of the last page you visited from which you followed to the current page (referrer URL)
· browser type and version
· the operating system used
If you send us a message via the contact form, providing a valid email address is required so that we can respond to the inquiry and know who it is from. Additional information can be provided voluntarily. The legal basis for data processing for the purpose of contact is Art. 6 para. 1 lit. a GDPR. After your inquiry has been handled, the data will be automatically deleted.
If you have signed up for our newsletter, we collect, process, and use the following personal data: salutation, first name, last name, email address. You can provide additional voluntary information. The legal basis for data processing in connection with sending the newsletter is Art. 6 para. 1 sentence 1 lit. 1 GDPR based on your voluntarily given consent.
When you place orders via our website, we process the following personal data: salutation, first name, last name, street, house number, postal code, city. The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. b GDPR. The processing of your personal data serves exclusively the purpose of properly processing your order and the
Fulfillment of obligations arising from the purchase contract.
We use your personal data for the following purposes:
· to be able to process, fulfill, and handle your order
· for correspondence with you
· for invoicing
· to be able to address you personally when subscribing to our newsletter
· to process any warranty claims
· to give you the opportunity to contact us by filling out the contact form or by email
4. Disclosure of personal data
Your data will not be passed on to third parties without your explicit consent. Exceptions are service partners involved in contract processing, such as the credit institution commissioned with payment processing and the logistics company commissioned with delivery. The scope of the transmitted data is limited to the necessary minimum.
When paying via PayPal, credit card via PayPal, direct debit via PayPal, or "purchase on account" via PayPal, we pass on your payment data to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. PayPal reserves the right to conduct a credit check for the payment methods credit card via PayPal, direct debit via PayPal, or "purchase on account" via PayPal. The result of the credit check regarding the statistical probability of payment default is used by PayPal for the purpose of deciding on the provision of the respective payment method. The credit check may include probability values (so-called score values). As far as score values are included in the result of the credit check, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, among other things, address data. Further data protection information can be found in the PayPal privacy policy: https://www.paypal.com/de/web-apps/mpp/ua/privacy-full
5. Data subject rights
According to Art. 15 GDPR, you have the right to request from us confirmation as to whether and, if so, which personal data concerning you is being processed. You also have the right to rectification or erasure or restriction of processing as well as the right to object to processing and the right to data portability. Details can be found in Arts. 16, 17, 18, 20 GDPR.
According to Art. 13 para. 2 GDPR, you have the right to lodge a complaint with a supervisory authority.
6. Cookies
If you have set your browser to accept cookies, we use them on various pages. These are text files stored on your device that enable data exchange with our system. This exchange facilitates the use of our website because certain information does not have to be repeatedly entered.
Session cookies: These are deleted after the end of the browser session.
Long-term cookies: These remain on your device so that your browser can be recognized during the next session. This eliminates the need to re-enter passwords or fill out forms with your customer data.
You can set your browser to be informed about the setting of cookies and to decide individually whether to accept them. The functionality of the website may be limited if cookies are not accepted.
7. Web Analysis
7.1 Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or other parties to the Agreement on the European Economic Area beforehand. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser within Google Analytics will not be merged with other data from Google. You can prevent the storage of cookies by adjusting your browser software accordingly; however, we point out that in this case you may not be able to use all functions of this website fully. Furthermore, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link http://tools.google.com/dlpage/gaoptout?hl=de
You can prevent data collection by Google Analytics by clicking on the following link.
An opt-out cookie is set that prevents future collection of your data when visiting this website: <a href="javascript:gaOptout()">Disable Google Analytics</a>
More information about terms of use and privacy can be found at http://www.google.com/ analytics/terms/de.html and https://www.google.de/intl/de/policies/.
We point out that on this website Google Analytics has been extended with the code "anonymizeIp" to ensure anonymized collection of IP addresses (so-called IP masking).
7.2 Google Adwords
Our website uses the Google AdWords service to integrate advertisements. Google AdWords uses cookies to collect data anonymously. The data collected includes events related to your activities on our website (e.g., the number of pages viewed, the products viewed on the page, your search queries on our website). Additionally, information that may include sociodemographic data such as age range and events related to Google AdWords ad-serving activities, such as the number of ads shown to you via cookies, may be collected. At no time does Google AdWords collect personal data. Detailed information about data collection by Google AdWords can also be found in the Google AdWords privacy policy. In your internet browser settings, you have the option to prevent the mentioned cookies from being stored on your computer.
However, we point out that you may not be able to use all functions of our website fully in this case. On the website Your Online Choices, you can object to personalized advertising, including Google AdWords.
7.3 FAST
Our website uses the tracking FAST via the Google tool "Tag Manager." This serves to correctly attribute the success of an advertising medium. For this purpose, only non-personal parameters are combined (browser settings, timezone, CPU class, color depth, browser language). The processing of data when using Google Ads / Microsoft Ads usually also includes the order number and the shopping cart value of the order; furthermore, the following values are transmitted: ID (sequential number), ClickID, purchase time, currency, conversion name (shop order or lead). All collected data is automatically deleted after 90 days. The legal basis for data processing is Art. 6 para. 1 lit. f GDPR.
8. Social Media Plugins
8.1 Facebook Plugin (Like Button)
Our pages include plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. You can recognize the Facebook plugins by the Facebook logo or the "Like Button" ("Like") on our site. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/.
When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our page with your IP address. If you click the Facebook "Like button" while logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to assign the visit to our pages to your user account. In the logged-in state, an immediate assignment of the data to the Facebook profile is possible. We point out that as the provider of the pages, we do not receive any knowledge of the content of the transmitted data or its use by Facebook. Further information can be found in Facebook's privacy policy at http://de-de.facebook.com/policy.php ><div
If you do not want Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.
8.2 Instagram
Our pages use services from Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. If you are logged into your Instagram account, you can link the content of our page with your Instagram profile by clicking the Instagram button. This way, your visit to our page can be assigned to your user account on Instagram. If you do not wish this, please log out of Instagram before visiting this page.
For more information, visit http://instagram.com/about/legal/privacy/
8.3 Twitter
Our website uses so-called social plugins ("plugins") from the microblogging service Twitter, which is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter"). The plugins are marked with a Twitter logo, for example in the form of a blue "Twitter bird." An overview of the Twitter plugins and their appearance can be found here: https://twitter.com/about/resources/buttons
When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to Twitter's servers. The content of the plugin is transmitted directly from Twitter to your browser and embedded into the page. By embedding, Twitter receives the information that your browser has accessed the corresponding page of our website, even if you do not have a profile on Twitter or are not currently logged into Twitter. This information (including your IP address) is transmitted directly from your browser to a Twitter server in the USA and stored there.
If you are logged into Twitter, Twitter can directly assign your visit to our website to your Twitter account. If you interact with the plugins, for example by clicking the “Tweet” button, the corresponding information is also transmitted directly to a Twitter server and stored there. The information is also published on your Twitter account and shown to your contacts there.
Please refer to Twitter's privacy policy for the purpose and scope of data collection and the further processing and use of data by Twitter, as well as your related rights and settings options to protect your privacy: https://twitter.com/privacy
If you do not want Twitter to directly assign the data collected through our website to your Twitter account, you must log out of Twitter before visiting our website. You can also completely prevent the loading of Twitter plugins with add-ons for your browser, e.g., with the script blocker “NoScript” (http://noscript.net/).
8.4 YouTube
Our website uses plugins from the Google-operated site YouTube. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to directly assign your surfing behavior to your personal profile. You can prevent this by logging out of your YouTube account. The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. Further information on handling user data can be found in YouTube's privacy policy at: https://www.google.de/intl/de/policies/privacy.
9. Data Protection and Third-Party Websites
The website may contain hyperlinks to and from third-party websites. If you follow a hyperlink to one of these websites, please note that we assume no responsibility or guarantee for external content or privacy policies.
If you have any questions regarding the processing of your personal data by us, you can contact us at any time.
10. Data Security
We also use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.